Policies

Hotel Melbourne Victoria Policies

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 14 years old stay for free when using an existing bed. No cots are available.

  • Hotel Internet Policy

    WiFi is available in all hotel rooms.

  • Hotel Parking Policy

    Parking is available on site (reservation is not needed).

  • Important Information

    Important Information
    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that your credit card may be pre-authorised for the amount equal to the first night’s accommodation prior to your arrival. Pre-authorisation of credit card number given during booking process will be carried out by the hotel 7 days prior to your arrival date. If the credit card is found to be invalid during pre-authorisation, you will be contacted to provide an alternative credit card number. All guests are required to provide a valid credit card for pre-authorisation purposes. Please note that guests must provide a valid credit card upon check-in. The name of that credit card must match the guest's name on the booking confirmation.

Causeway Inn On The Mall Main image
Causeway Inn On The Mall

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